What information do we collect?We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form.
When ordering or registering on our website, as appropriate, you may be asked to enter your name, e-mail address, mailing address, phone number or credit card information.
Additionally, when visiting our website, we may automatically collect certain information about your device and usage of our products and services. This is common data collection information and helps us provide a better experience for you.
Additionally, we use cookies to collect some of this information. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers’ systems to recognize your browser and capture and remember certain information.
We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.
What do we use your information for?Any of the information we collect from you may be used in one of the following ways:
- To personalize your experience (your information helps us to better respond to your individual needs).
- To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you).
- To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs).
- To process transactions.
- To administer a contest, promotion, survey or other site feature.
- To send periodic emails (The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.).
Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
How do we protect your information?We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of processing your orders, delivering the purchased product or service requested or otherwise facilitating your use of our website or products.
Do we share any information to outside parties?We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, facilitating transactions with us for you or otherwise servicing you. We only share your information with trusted third parties that agree to keep it confidential and comply with privacy obligations. Examples of such third parties are payment gateways and warehouse programs used in the shipping of orders. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses. In certain situations, we may also be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
Your options and privacy rights under GDPR.Opting out. If you have consented to receive information from us, you can always opt out or unsubscribe. If you no longer wish to be contacted for marketing purposes, please click here.
Accessing your information. You have the right to request a copy of the information we hold about you.
Cookies: If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders over the telephone or by contacting customer service. For more information about cookies and how to remove them from your browser you can visit www.aboutcookies.org or www.allaboutcookies.org.
Issue a complaint. You have the right to complain to a data protection authority about the collection and use of your personal information. For more information, please contact your local data protection authority.
Our servers and offices are located in the United States, so your information may be collected, transferred to and stored in the U.S.
With respect to personal information received or transferred pursuant to the Privacy Shield Frameworks, Onnit is subject to the regulatory enforcement powers of the U.S. Federal Trade Commission.
We will provide an individual opt-out choice, or opt-in for sensitive data, before we share your data with third parties other than our agents, or before we use it for a purpose other than which it was originally collected or subsequently authorized.
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Childrens’ Online Privacy Protection Act Compliance (COPPA)We are in compliance with the requirements of COPPA, we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.
Online Privacy Policy OnlyThis online privacy policy applies only to information collected through our website and not to information collected offline.
Your ConsentBy using our website, you consent to our privacy policy.
